Last updated: March 12 2026
This Privacy Policy describes Our policies and procedures regarding the collection, use, and disclosure of Your information when You use our website or mobile application (the “Service”), and explains Your privacy rights and how the law protects You.
The Service includes the Averroes website and the Averroes mobile application used by registered delivery drivers and authorized partners within the Averroes electric mobility and battery swapping network.
We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
Words with capitalized initial letters have meanings defined under the following conditions. These definitions shall apply whether they appear in singular or plural.
Definitions
For the purposes of this Privacy Policy:
Account
means a unique account created for You to access our Service or parts of our Service.
Affiliate
means an entity that controls, is controlled by, or is under common control with a party.
Company
(referred to as “the Company”, “We”, “Us” or “Our”) refers to:
Averroes Velocity Motorcycle Rental L.L.C
Warehouse No.3, Barcode Warehouse Complex
Dubai Investment Park 2
Dubai, United Arab Emirates
Country
refers to: United Arab Emirates
Device
means any device that can access the Service such as a computer, mobile phone, or tablet.
Personal Data
means any information that relates to an identified or identifiable individual.
Service
refers to the Averroes website and the Averroes mobile application used to support battery swapping and charging services.
Service Provider
means any natural or legal person who processes data on behalf of the Company.
Usage Data
refers to data collected automatically from the Service infrastructure.
Website
refers to Averroes, accessible from
You
means the individual accessing or using the Service.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using our Service, we may ask You to provide certain personally identifiable information, including but not limited to:
Email address
First and last name
Phone number
Address information
Driver account information
Usage Data
This information is used to create and manage user accounts and to enable the functionality of the Averroes platform.
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as:
Device Internet Protocol address (IP address)
Browser type and version
Mobile device type
Device identifiers
Operating system
Application usage statistics
Diagnostic data
When accessing the Service through a mobile device, we may collect information such as:
Mobile device unique ID
Device model
Mobile operating system
Application performance data
Mobile Application Data
When using the Averroes Rental mobile application, additional operational data may be collected to support platform functionality, including:
Account authentication information
Device identification
Battery swapping activity
Charging cabinet interaction data
Operational usage logs
Approximate location information used to identify nearby battery swapping cabinets
This information is collected solely to enable the operation of the Averroes battery swapping and charging infrastructure.
Access to the Averroes mobile application is restricted to authorized and registered drivers working with Averroes or its partner delivery companies.
Tracking Technologies and Cookies
We use cookies and similar tracking technologies to track activity on our website and store certain information.
Cookies may be “Session Cookies” or “Persistent Cookies”.
You can configure Your browser to refuse cookies, but some parts of the Service may not function properly without them.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
To provide and maintain our Service
To manage Your account and registration
To enable battery swapping and charging operations
To monitor system performance and security
To contact You with service updates or notifications
To improve the platform and user experience
To comply with legal obligations
Sharing Your Personal Data
We may share Your information in the following situations:
With Service Providers
to assist with platform operations, analytics, infrastructure, or customer support.
With Affiliates or Partners
when necessary to operate the Averroes battery swapping network.
For Business Transfers
in connection with mergers, acquisitions, or asset transfers.
With Your Consent
for any additional purposes approved by You.
We do not sell Your personal information.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as necessary to fulfill the purposes described in this Privacy Policy, including legal and regulatory requirements.
Usage Data may be retained for shorter periods unless required for security, analytics, or system improvement purposes.
Transfer of Your Personal Data
Your information may be processed or stored in locations outside Your country where data protection laws may differ.
The Company will take reasonable steps to ensure Your data is treated securely and in accordance with this Privacy Policy.
Your Rights
You have the right to:
Access Your personal data
Correct inaccurate information
Request deletion of your personal data
Update your account information
You may manage some of this information through your account settings or by contacting us directly.
Security of Your Personal Data
The security of Your Personal Data is important to Us. We implement commercially reasonable security measures to protect Your data, but no internet transmission or electronic storage method is completely secure.
Children’s Privacy
Our Service is not intended for individuals under the age of 13, and we do not knowingly collect personal data from children.
Links to Other Websites
Our Service may contain links to external websites that are not operated by us. We are not responsible for the privacy practices of those websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, the updated policy will be posted on this page with the updated “Last updated” date.
Contact Us
If you have any questions about this Privacy Policy, you can contact us:
Averroes Velocity Motorcycle Rental L.L.C
Warehouse No.3, Barcode Warehouse Complex
Dubai Investment Park 2
Dubai, United Arab Emirates
Website: